Contact

Welcome to AutoEx.Store.

We provide automotive diagnostic, coding, ECU-related educational resources, and professional automotive equipment for customers worldwide.

If you have questions about our products, orders, digital book access, physical book delivery, product compatibility, or partnership-related information, our support team is available to assist you.

Contact Information

Store: AutoEx.Store

Email: autoexsupport@gmail.com

Hotline / WhatsApp: +1 (307) 922-0456

Customer Support

For customer support, please contact us by email or WhatsApp with the following information when applicable:

Your order number
Product name
Your registered email address for digital products
A brief description of your question or issue

Providing these details helps us review your request and provide an appropriate response.

Our Products

AutoEx.Store offers the following categories of products:

Automotive Technical Books

Our automotive books cover topics related to vehicle diagnostics, coding, ECU technology, repair, and other technical subjects.

Our publications are produced directly by our team of automotive technical professionals.

Books may be available in:

Physical book format, delivered to the customer's designated shipping address.
Ebook format, where access is provided through an external website platform.

For ebook purchases, access is assigned to the customer account registered during the purchase process. Customers should use the registered account information to access the purchased digital content.

Automotive Diagnostic Equipment

AutoEx.Store also works with selected automotive diagnostic equipment brands to distribute and sell their products.

Where applicable, products are supplied through official cooperation arrangements with the respective brands. We maintain relevant cooperation documentation and authorization agreements supporting our status as an authorized supplier or distributor for the applicable products.

Product availability, warranty coverage, technical support, and after-sales services may vary depending on the specific brand and product.

Third-Party Trademarks and References

Some of our educational publications may refer to vehicle manufacturers, automotive brands, ECU manufacturers, software products, diagnostic platforms, or other third-party intellectual property.

Such references are provided for educational, informational, and technical reference purposes.

Unless specifically stated otherwise, AutoEx.Store is not affiliated with, sponsored by, endorsed by, or otherwise officially associated with the third-party software developers, vehicle manufacturers, ECU manufacturers, trademark owners, or other intellectual property owners referenced in our publications.

All third-party software names, vehicle manufacturers, ECU manufacturers, trademarks, product names, logos, and other intellectual property mentioned in our publications remain the property of their respective owners.

References to third-party products or technologies do not imply ownership, sponsorship, endorsement, or certification by those respective rights holders.

Questions About Intellectual Property or Product Information

If you are a rights holder, brand representative, customer, or other interested party and have a question concerning the use of a trademark, product name, software reference, image, or other intellectual property appearing on our website or in our publications, please contact us.

Please provide:

Your name and contact information
The relevant product or publication
The specific content or reference concerned
A description of your inquiry

We will review the information and respond appropriately.

Before Contacting Us

For questions concerning a specific order, we recommend including your order number and the email address used when placing the order.

For ebook access issues, please include the email address associated with your registered account so that we can verify the relevant purchase and access information.

For equipment-related inquiries, please include the brand and exact product/model name where available.

We aim to provide clear and accurate information regarding our products, orders, digital access, shipping, and customer support.