Product Disclaimer

Last Updated: September 22, 2026

At AutoEx, we provide professional automotive diagnostic and coding equipment designed to support vehicle inspection, troubleshooting, programming, and technical applications.

This Product Disclaimer explains important information regarding product compatibility, technical references, third-party brands, and customer responsibilities when purchasing products from autoex.store.

1. Product Information Disclaimer

AutoEx provides product descriptions, specifications, technical information, and compatibility details based on available manufacturer information and product documentation.

While we make reasonable efforts to ensure accuracy, AutoEx does not guarantee that all product information will apply to every vehicle, region, configuration, or software environment.

Customers are responsible for reviewing product information and confirming compatibility before placing an order.

2. Vehicle Compatibility Disclaimer

Automotive diagnostic equipment performance may depend on multiple factors, including:

  • Vehicle make and model
  • Production year
  • Vehicle region
  • ECU configuration
  • Software version
  • Vehicle system condition
  • Available diagnostic functions

Compatibility information provided by AutoEx is for reference purposes only.

Customers should verify technical requirements before purchase to ensure the product meets their intended application.

3. Vehicle Brands and Trademark Disclaimer

Product descriptions on AutoEx may reference vehicle manufacturers, vehicle models, automotive brands, ECU manufacturers, software platforms, or other trademarks.

These references are provided only for:

  • Technical description
  • Product identification
  • Compatibility reference
  • Application explanation

All trademarks, brand names, logos, and intellectual property mentioned belong to their respective owners.

4. No Affiliation or Endorsement

AutoEx is an independent supplier of automotive diagnostic equipment.

Unless specifically stated, AutoEx is not affiliated with, sponsored by, authorized by, or officially endorsed by:

  • Vehicle manufacturers
  • Automotive software developers
  • ECU manufacturers
  • Trademark owners

References to third-party brands or technologies do not imply any partnership, certification, or endorsement.

5. Software and Third-Party Systems Disclaimer

Certain automotive diagnostic products may interact with third-party software, vehicle systems, or external platforms.

AutoEx does not control and is not responsible for:

  • Third-party software updates
  • Changes made by vehicle manufacturers
  • Third-party service availability
  • Software limitations outside AutoEx's control

Customers are responsible for ensuring that their use of products complies with applicable software terms, regulations, and technical requirements.

6. Professional Use Responsibility

Automotive diagnostic and coding equipment should be used by individuals with appropriate technical knowledge and experience.

Customers are responsible for:

  • Following product instructions
  • Using proper diagnostic procedures
  • Maintaining vehicle safety during operation
  • Performing necessary data backups before technical operations

7. Data and Vehicle System Disclaimer

Before performing diagnostic, coding, programming, or configuration procedures, customers should ensure that necessary vehicle data is properly backed up.

AutoEx is not responsible for:

  • Data loss caused by customer actions
  • Vehicle issues caused by improper operation
  • Damage resulting from incorrect installation or usage
  • Problems caused by third-party systems

8. Technical Support Scope

AutoEx provides technical support related to product usage and troubleshooting within the available product support scope.

Technical support does not guarantee:

  • Compatibility with every vehicle configuration
  • Availability of all manufacturer functions
  • Resolution of issues caused by third-party systems

9. Limitation of Responsibility

To the maximum extent permitted by applicable law, AutoEx shall not be responsible for:

  • Indirect damages
  • Loss of business opportunities
  • Vehicle downtime
  • Data loss
  • Third-party software or system failures
  • Issues caused by improper product use

10. Contact Us

If you have questions regarding product information, compatibility, or technical details, please contact:

AutoEx
Website: autoex.store
Email: autoexsupport@gmail.com
WhatsApp / Hotline: +1 (307) 922-0456

We recommend customers review product specifications and compatibility requirements before purchasing.